https://www.mariamchahine.net/blog daily 0.75 2025-12-31 https://www.mariamchahine.net/blog/blog-post-title-two-t5my5-k4xmd-67jzh-adrw4 monthly 0.5 2025-12-31 https://www.mariamchahine.net/blog/blog-post-title-three-y3peb-4lwnz-5pkhf-w2687 monthly 0.5 2025-08-22 https://www.mariamchahine.net/blog/blog-post-title-four-lr658-tcthp-wf5mw-b9w9h monthly 0.5 2025-09-09 https://www.mariamchahine.net/7-cliffside-drive daily 0.75 2018-10-17 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516217825804-SO2XM01L99MBHJK82BEI/playtest.png Usability testing https://www.mariamchahine.net/reflections daily 0.75 2018-10-19 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516062258683-43N9ESUNEU9G4L8B3NB9/carscarryingtrash.jpg My Reflections https://www.mariamchahine.net/read-me daily 0.75 2026-01-16 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1533087978844-YKWPUN1GZ4JT5MRMV9BD/meindadhat.png About & Resume https://www.mariamchahine.net/take-action daily 0.75 2018-02-01 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517273916261-AI9CVYRL78NCQFVW3DWY/trashonstofzabaleen.jpg Evaluation https://www.mariamchahine.net/zibal-t daily 0.75 2025-11-28 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516726756290-HV1KR5PO7RH59ZR2SE76/screenshot+of+Zibal-t+playtest.png Zibal-T https://www.mariamchahine.net/partners daily 0.75 2018-10-19 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1539807731724-PKKP7BWNFVREM830EKCF/Screen+Shot+2018-01-11+at+6.31.16+PM.png From Sketching to Wireframing https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1539808656447-BFE33YCE1DT2Y5YMGY2C/initalsketchingzibalt.png From Sketching to Wireframing sketch of initial concept of Zibal-T with stakeholders (how user will flow through the app.) https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517256894443-M81SQC16J1U5UHGNL61K/Slide3.png From Sketching to Wireframing RESIDENT AND ZABALEEN JOURNEY MAPPING HELPED VISUALIZE THEIR EXPERIENCE ACROSS ALL THE DIFFERENT PAIN POINTS THEY HAVE WITH THE GOALS OF ZIBAL-T. THROUGH THIS DESIGN STAGE, I IDENTIFIED AND PRIORITIZED OPPORTUNITIES TO IMPROVE THE CUSTOMER EXPERIENCE (barriers, needs, motivations). https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517411128143-CYWDYM7ZMV1C1VCGYU62/Screen+Shot+2017-07-25+at+7.29.19+PM.png From Sketching to Wireframing The design of Zibal-T started to take shape with low-fidelity wireframes on index cards, based on the gathered data and structure of content. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517411071107-HFTXFAMO9AYS70TIFXXZ/IMG_3510.JPG From Sketching to Wireframing https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1539897210037-I5XBMUH5ISQAULBBM7LG/Screen+Shot+2018-10-18+at+5.12.08+PM.png From Sketching to Wireframing Mid-fidelity wireframe of the Zabaleen interface that focuses more on importance of content and hierarchy. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1539899150309-5P7NA4M88BLKRVMKOW5B/Screen+Shot+2018-10-18+at+5.44.54+PM.png From Sketching to Wireframing Mid-Fidelity wireframe of residents’ interface. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1539808656447-BFE33YCE1DT2Y5YMGY2C/initalsketchingzibalt.png From Sketching to Wireframing sketch of initial concept of Zibal-T with stakeholders (how user will flow through the app.) https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517256894443-M81SQC16J1U5UHGNL61K/Slide3.png From Sketching to Wireframing RESIDENT AND ZABALEEN JOURNEY MAPPING HELPED VISUALIZE THEIR EXPERIENCE ACROSS ALL THE DIFFERENT PAIN POINTS THEY HAVE WITH THE GOALS OF ZIBAL-T. THROUGH THIS DESIGN STAGE, I IDENTIFIED AND PRIORITIZED OPPORTUNITIES TO IMPROVE THE CUSTOMER EXPERIENCE (barriers, needs, motivations). https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517411128143-CYWDYM7ZMV1C1VCGYU62/Screen+Shot+2017-07-25+at+7.29.19+PM.png From Sketching to Wireframing The design of Zibal-T started to take shape with low-fidelity wireframes on index cards, based on the gathered data and structure of content. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517411071107-HFTXFAMO9AYS70TIFXXZ/IMG_3510.JPG From Sketching to Wireframing https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1539897210037-I5XBMUH5ISQAULBBM7LG/Screen+Shot+2018-10-18+at+5.12.08+PM.png From Sketching to Wireframing Mid-fidelity wireframe of the Zabaleen interface that focuses more on importance of content and hierarchy. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1539899150309-5P7NA4M88BLKRVMKOW5B/Screen+Shot+2018-10-18+at+5.44.54+PM.png From Sketching to Wireframing Mid-Fidelity wireframe of residents’ interface. https://www.mariamchahine.net/projects daily 0.75 2021-03-19 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516727176614-NY0T53RVHCJ7RR3470G7/skyview.jpg Design Methods & Deliverables https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516727600155-GJ5FTM67CLQQWEA0YWNK/carscarryingtrash.jpg Design Methods & Deliverables https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516728516888-M0KD3STQKU5BJ68Q2QXE/systemscan.jpg Design Methods & Deliverables The system thinking model was created with members of the Zabaleen community during the inception phase. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516729409627-5LRGL5904DAMR7SX1E4U/Screen+Shot+2018-01-16+at+2.11.36+PM.png Design Methods & Deliverables https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516727600155-GJ5FTM67CLQQWEA0YWNK/carscarryingtrash.jpg Design Methods & Deliverables https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516728516888-M0KD3STQKU5BJ68Q2QXE/systemscan.jpg Design Methods & Deliverables The system thinking model was created with members of the Zabaleen community during the inception phase. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516729409627-5LRGL5904DAMR7SX1E4U/Screen+Shot+2018-01-16+at+2.11.36+PM.png Design Methods & Deliverables https://www.mariamchahine.net/interviews daily 0.75 2018-01-31 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517444951248-O6MO7NC5BF6ROT2CN6L3/systemscan.jpg Findings https://www.mariamchahine.net/ideation2 daily 0.75 2020-12-21 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517250285137-3DHUTAMNOOCPS3WT81I7/girlrecycling.png Opportunities https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516999589899-JIHBX6KHKSAS9LZUVTK7/stuffedowlofape.png Opportunities Stuffed Toy created by Women at A.P.E https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1518618713748-OPD0PRDFDCZFT5TD15S1/civicart.png Opportunities Civic art sketch https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516899399067-FHJSQCZTMAK38Q1M1JRB/Upcycledbags.png Opportunities Bags by UP-FUSE, an eco-design start-up that up-cycles plastic bags into high-quality accessories and pocketbooks. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516999589899-JIHBX6KHKSAS9LZUVTK7/stuffedowlofape.png Opportunities Stuffed Toy created by Women at A.P.E https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1518618713748-OPD0PRDFDCZFT5TD15S1/civicart.png Opportunities Civic art sketch https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1516899399067-FHJSQCZTMAK38Q1M1JRB/Upcycledbags.png Opportunities Bags by UP-FUSE, an eco-design start-up that up-cycles plastic bags into high-quality accessories and pocketbooks. https://www.mariamchahine.net/ux1 daily 0.75 2018-08-30 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517417298177-E0FI9T6L7VPA14C7UPLM/Screen+Shot+2018-01-16+at+6.20.28+PM.png High-Fidelity Prototyping https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517413828948-CWUV0KRZKCKLVYK274H2/Screen+Shot+2018-01-31+at+10.49.54+AM.png High-Fidelity Prototyping - Resident's Interface Images depict the user-friendly navigation of Zibal-T through the request task. Based on the skill levels of the target users, I use simple instructions and buttons in the design which provides for ease of adoption. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517412170233-WZ3E8OCWY3EFZRP6DQJJ/Screen+Shot+2018-01-16+at+5.57.40+PM.png High-Fidelity Prototyping - Zabaleen's Interface   Images depict the request sent out by the resident, the ability for the Zabaleen to go offline or decline a request, and the ability for the Zabaleen to contact the resident. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517414871320-FQBEVDU9Z6SS2V8VRSXK/Screen+Shot+2018-01-31+at+10.52.19+AM.png High-Fidelity Prototyping - Residents' considerations Drivers can add new resident customers to their list of future pickups, if the residents elect to be regulars https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517414913679-WYXDE3A55LNTN22YJRVY/Screen+Shot+2018-01-31+at+11.03.07+AM.png High-Fidelity Prototyping - Zabaleen's considerations Through focus groups, residents expressed interest in identifying their service provider by name and face. IDs were added as a form of formalization through S.O.Y. This feature rekindles the relationship and trust between the Zabaleen and the residents. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517413828948-CWUV0KRZKCKLVYK274H2/Screen+Shot+2018-01-31+at+10.49.54+AM.png High-Fidelity Prototyping - Resident's Interface Images depict the user-friendly navigation of Zibal-T through the request task. Based on the skill levels of the target users, I use simple instructions and buttons in the design which provides for ease of adoption. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517412170233-WZ3E8OCWY3EFZRP6DQJJ/Screen+Shot+2018-01-16+at+5.57.40+PM.png High-Fidelity Prototyping - Zabaleen's Interface   Images depict the request sent out by the resident, the ability for the Zabaleen to go offline or decline a request, and the ability for the Zabaleen to contact the resident. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517414871320-FQBEVDU9Z6SS2V8VRSXK/Screen+Shot+2018-01-31+at+10.52.19+AM.png High-Fidelity Prototyping - Residents' considerations Drivers can add new resident customers to their list of future pickups, if the residents elect to be regulars https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1517414913679-WYXDE3A55LNTN22YJRVY/Screen+Shot+2018-01-31+at+11.03.07+AM.png High-Fidelity Prototyping - Zabaleen's considerations Through focus groups, residents expressed interest in identifying their service provider by name and face. IDs were added as a form of formalization through S.O.Y. This feature rekindles the relationship and trust between the Zabaleen and the residents. https://www.mariamchahine.net/home daily 0.75 2025-12-30 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1613513929141-7A297NFG9MEVV0CKMVW5/mockup.png Home Cairo, Egypt. Thesis project (received close consideration by the United Nations Development Program in Egypt). Strategy/ UX Design & Research /Usability Testing https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/f930d71e-bb30-4471-96b7-c9b8b8314320/Screenshot+2025-05-12+at+7.07.37%E2%80%AFPM.png Home - Make it stand out Modernizing Healthcare Delivery Service Design- Due to NDA-only available upon request. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1613759644522-CH6T3EB2Q0O36TDE6WSP/Screen+Shot+2021-02-17+at+4.07.28+PM.png Home - Make it stand out Attach Workstream Service Design https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/18db16a9-b5ba-4a4c-b4ce-d3e171d8a2b4/Screenshot+2025-05-12+at+6.44.23%E2%80%AFPM.png Home - Make it stand out Organizational Change Workshop Facilitation https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/4a29880b-e69d-48cc-918d-2d50596722c9/Screenshot+2025-04-21+at+7.53.57%E2%80%AFPM.png Home - Make it stand out Project Z User Research, Strategy https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1533089213221-ZU001URE4LNAUZTDJ1U0/mesmilingb%26W.jpg Home - Hi, I am Mariam I strive to make complex challenges easier to understand and to create opportunities that work well for both people and businesses. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1613513929141-7A297NFG9MEVV0CKMVW5/mockup.png Home Cairo, Egypt. Thesis project (received close consideration by the United Nations Development Program in Egypt). Strategy/ UX Design & Research /Usability Testing https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/f930d71e-bb30-4471-96b7-c9b8b8314320/Screenshot+2025-05-12+at+7.07.37%E2%80%AFPM.png Home - Make it stand out Modernizing Healthcare Delivery Service Design- Due to NDA-only available upon request. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1613759644522-CH6T3EB2Q0O36TDE6WSP/Screen+Shot+2021-02-17+at+4.07.28+PM.png Home - Make it stand out Attach Workstream Service Design https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/18db16a9-b5ba-4a4c-b4ce-d3e171d8a2b4/Screenshot+2025-05-12+at+6.44.23%E2%80%AFPM.png Home - Make it stand out Organizational Change Workshop Facilitation https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/4a29880b-e69d-48cc-918d-2d50596722c9/Screenshot+2025-04-21+at+7.53.57%E2%80%AFPM.png Home - Make it stand out Project Z User Research, Strategy https://www.mariamchahine.net/new-page daily 0.75 2021-03-01 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1536945206516-389WXBO41AHA97SK4X04/Screen+Shot+2018-09-14+at+12.50.45+PM.png PartyCentral https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537403082192-JBFSP62H2RZHJK3YNSFN/Screen+Shot+2018-09-19+at+8.22.47+PM.png PartyCentral Mapping https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537401963683-7CN3HZB295BT4HKOL9KL/Screen+Shot+2018-09-19+at+8.05.26+PM.png PartyCentral Competitive Analysis of direct and indirect markets to learn from and understand what is out there. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537402600508-8DAAOQQ703NNBHNSWN34/Screen+Shot+2018-09-19+at+8.15.07+PM.png PartyCentral personas https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537401829294-LUQB0TAS8Y1US4BP2O14/Screen+Shot+2018-09-19+at+8.02.40+PM.png PartyCentral Affinity Mapping https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537404053257-SEXQ62XGQLB69Y19GKH4/Screen+Shot+2018-09-19+at+8.39.49+PM.png PartyCentral https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537404392488-HEUL9UFJC5NAHCWGRPM5/Screen+Shot+2018-09-19+at+8.45.40+PM.png PartyCentral Wireframing https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537404751764-7QZW7S8MT83RM3N2188Z/Screen+Shot+2018-09-19+at+8.51.33+PM.png PartyCentral Mothers wanted to have the option of saving items to different lists that they multitask. Mothers didn’t want to rely on memory, therefore saving to favorites was a feature they appreciated. Through the usability tests, participants expressed interest in wanting to share items with other mothers. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1536945206516-389WXBO41AHA97SK4X04/Screen+Shot+2018-09-14+at+12.50.45+PM.png PartyCentral https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537403082192-JBFSP62H2RZHJK3YNSFN/Screen+Shot+2018-09-19+at+8.22.47+PM.png PartyCentral Mapping https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537401963683-7CN3HZB295BT4HKOL9KL/Screen+Shot+2018-09-19+at+8.05.26+PM.png PartyCentral Competitive Analysis of direct and indirect markets to learn from and understand what is out there. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537402600508-8DAAOQQ703NNBHNSWN34/Screen+Shot+2018-09-19+at+8.15.07+PM.png PartyCentral personas https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537401829294-LUQB0TAS8Y1US4BP2O14/Screen+Shot+2018-09-19+at+8.02.40+PM.png PartyCentral Affinity Mapping https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537404053257-SEXQ62XGQLB69Y19GKH4/Screen+Shot+2018-09-19+at+8.39.49+PM.png PartyCentral https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537404392488-HEUL9UFJC5NAHCWGRPM5/Screen+Shot+2018-09-19+at+8.45.40+PM.png PartyCentral Wireframing https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1537404751764-7QZW7S8MT83RM3N2188Z/Screen+Shot+2018-09-19+at+8.51.33+PM.png PartyCentral Mothers wanted to have the option of saving items to different lists that they multitask. Mothers didn’t want to rely on memory, therefore saving to favorites was a feature they appreciated. Through the usability tests, participants expressed interest in wanting to share items with other mothers. https://www.mariamchahine.net/savepoint daily 0.75 2021-03-01 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1538006911615-GKJ4J5H0HXM9KSPR6Z7E/Screen+Shot+2018-09-26+at+8.02.52+PM.png Savepoint Snapshot of Usability Testing Script https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1538006056413-IHJA3XIK952RFRU4G0VK/Screen+Shot+2018-09-26+at+1.36.01+PM.png Savepoint snapshot of the spreadsheet used for note taking. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1538007014056-ZCPP27WX6ZT6L66NCV3Q/Screen+Shot+2018-09-26+at+7.55.36+PM.png Savepoint Snapshot of full report compiled from all the research methods used with recommendations. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1538006911615-GKJ4J5H0HXM9KSPR6Z7E/Screen+Shot+2018-09-26+at+8.02.52+PM.png Savepoint Snapshot of Usability Testing Script https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1538006056413-IHJA3XIK952RFRU4G0VK/Screen+Shot+2018-09-26+at+1.36.01+PM.png Savepoint snapshot of the spreadsheet used for note taking. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1538007014056-ZCPP27WX6ZT6L66NCV3Q/Screen+Shot+2018-09-26+at+7.55.36+PM.png Savepoint Snapshot of full report compiled from all the research methods used with recommendations. https://www.mariamchahine.net/media-cloud-explorer daily 0.75 2021-03-01 https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1551748702312-5O4OX3DYLKOEGEBUXGF4/Screen+Shot+2019-03-04+at+8.17.35+PM.png Media Cloud Explorer Bestbuy provides interactive filtering for exploratory users https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1551749048220-6MWP7O1YIS5U55FCXYR8/Screen+Shot+2019-03-04+at+8.23.32+PM.png Media Cloud Explorer Yelp after entering a restaurant search https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1551749852431-DTRELB4STQI5GOWAZ1G1/Screen+Shot+2019-03-04+at+8.27.36+PM.png Media Cloud Explorer The New England Journal of Medicine search options. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1551749467833-HU2NOPTJ3K189G16FC8N/Screen%2BShot%2B2019-03-04%2Bat%2B8.25.25%2BPM.jpg Media Cloud Explorer Priceline Searching for bundled deals after submitting destination and dates of travel. https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1551748955095-BPJ4UIZMMKMO99SG0GMZ/Screen+Shot+2019-03-04+at+8.13.02+PM.png Media Cloud Explorer Airbnb initial landing page https://images.squarespace-cdn.com/content/v1/5a4fe846ace864a009d567c9/1551748702312-5O4OX3DYLKOEGEBUXGF4/Screen+Shot+2019-03-04+at+8.17.35+PM.png Media Cloud Explorer Bestbuy provides interactive filtering for exploratory users 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